Return Policy

### Zaxty.in Return Policy

At Zaxty.in, we strive to ensure that our customers are satisfied with their purchases. Our return policy is designed to make the process as easy and straightforward as possible.

#### Return Period

- Return Window: You have 7 days from the date of delivery to initiate a return.

#### Conditions for Returns

- Damaged Products: If you receive a product that is damaged, you may return it for a replacement or refund.

- Manufacturing Defects: Products with manufacturing defects are eligible for return.

#### How to Initiate a Return

1. Contact Customer Service: Reach out to our customer service team within the 7-day return window. You can contact us via email at info@zaxty.in or call us at +91 9654385901.

2. Provide Necessary Information: Be ready to provide your order number, details of the defect or damage, and any relevant photos.

3. Return Authorization: Our customer service team will guide you through the process and provide you with a return authorization.

#### Return Process

- Packaging: Ensure that the product is returned in its original packaging, along with all accessories, manuals, and documentation.

- Shipping: You will be responsible for shipping the product back to us. We recommend using a trackable shipping method.

- Inspection: Once we receive the returned product, our team will inspect it to verify the damage or defect.

#### Refunds and Replacements

- Refunds: If the return is approved, we will process a refund to your original method of payment within [number] days.

- Replacements: If you prefer a replacement, we will ship the replacement product to you at no additional cost.

#### Exceptions

- Non-Damaged Products: Returns are not accepted for products that are not damaged or defective.

For any questions or further assistance, please contact our customer service team. We appreciate your understanding and cooperation.

Thank you for shopping with Zaxty.in!